Training & Development Administrator

Responsibilities:   Onboarding Training Delivery and Development - Client Training 30% Participate in client training kickoff call outlining client training needs Provide initial demo's during discovery process as requested Deliver current training program track to onboard new clients. (Train the Trainer, Operations Track and Manager Track) Develop hands on activities and quizzes related to current training curriculum Provide Training support as needed during the UAT process including provide demo's on specific functionality Provide training support with the rollout of the client training certification program  Deliver Home Office and Regional Training as needed - Client Training 20% Develop and deliver on new training offerings for clients in the home office as well as regional sites Work with Relationship managers and marketing to promote training events  Develop and Produce Short Client Training Videos - 20% Develop short client videos outlining different pieces of the Vestmark Software Research and create the script for the videos. Deliver content in a timely manner  Client Audits - 20% Learn how client uses the product and document an operational playbook based on how client uses the product Document operational processes and work with core project team to identify client opportunities for improvement Develop and deliver additional training as needed based on audit findings  Upgrade Training 10% Work with internal teams to deliver upgrade training via web ex or on site as needed to Vestmark clients Test and verify that you can train on client desired functionality Create agenda's and supplemental materials based on client needs.  Required Experience and Skills: 5+ years progressive experience in financial services technology Experience with creating certification programs preferred Excellent presentation skills with proven record of delivering client training Experience with an Learning Management System (LMS) is preferred Experience with Adobe Presenter and Adobe Captivate helpful Demonstrated ability to communicate complex financial and technical information to both small and large groups in a clear and concise manner Business acumen with a proactive and creative approach to looking after the needs and concerns of Vestmark employees Self-motivated, able to plan, prioritize and work with a complex schedule of events and activities Excellent team player Experience in professional services or technical consulting with enterprise software Aptitude for comprehending enterprise software architecture Ability to travel up to 30%  Education: BA/BS degree
Salary Range: NA
Minimum Qualification
5 - 7 years

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