Assisted Living Manager

The Assisted Living Manager at our new community opening this winter in Wakefield, MA, Brightview Wakefield, exemplifies the vision, the mission, and the vibrancy of the organization and leads the delivery of exceptional care to our residents. Team work and collaboration are instrumental to the success of our communities, and in this role you will work with the internal leadership team, including our Health Services Director, and our external partners to oversee and guarantee that our Assisted Living resident's needs are not only met, but delivered with vibrancy.
In this role, you will select, build, coach and supervise a team of passionate, engaging and high quality Medication Technicians (MedTechs) and Resident Assistants ( RA's) who are responsible for providing the Assisted Daily Living Services (ADL's) to our residents. Through your leadership, you will hold the team accountable for meeting all mission, quality, safety and other performance standards.
You will also develop, monitor, and adjust work schedules to ensure adequate staffing to meet our Brightview service standards and budget, conduct routine rounds of the community, participate in initial and ongoing resident assessments to help identify needs and changes in condition, assist in the development of the Resident Services Plan, participate in regular resident and family meetings, and help conduct new hire training and monthly in-service trainings. This is a critical role within the Brightview community leadership team, and allows for the opportunity to create a dramatic and positive impact on our residents' ability to live an active, vibrant life!
Directly manages the Assisted Living care & service team and serves as a member of the community's leadership team. Carries out supervisory responsibilities in accordance with BVSL policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
With our residents in mind, the right candidate will have:
Bachelor's Degree in a health care, social science, or business discipline and a minimum of three years' experience working in a health care, senior living, or strong service environment; or equivalent combination of education and experience. Degree preferred.
Minimum of two years' experience in a supervisory role, preferably in a 24 x 7 environment.
Ability to lead, direct, and motivate others to innovate and excel.
Ability to work in a fast paced environment with multiple competing demands for time and attention.
Excellent verbal communication skills with the ability to interact, in English, with a diverse group of associates, residents and family members.
Ability to apply reason, logic, and advanced problem solving skills to resolve complex and/or sensitive issues.
Excellent written communication skills including proper grammar and professional writing.
Ability to read at a level to understand care notes and written directives of medical practitioners.
Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
Positive attitude, enthusiasm and energy.
Brightview Senior Living opened its first senior living community in 1999. The communities include Independent Living, Assisted Living, and Alzheimer's Care options and we are currently experiencing very impressive and sustained growth.
Brightview is part of The Shelter Group, a privately held company based in Baltimore, Maryland that has been in business for more than 30 years. The Shelter Group develops, manages, and owns residential real estate specializing in multi-family and senior living communities.
"Vibrant People Creating Vibrant Communities"
Construction is well underway on Brightview Wakefield, Brightview's eighth senior living community in Massachusetts. Featuring Independent Living apartments with services and resort-like amenities as well as dedicated Assisted Living apartments and Wellspring VillageĀ , Brightview's specialized program and environment for Dementia Care, Brightview Wakefield is scheduled to open Winter 2017 at 21 Crescent Street, Wakefield, MA.

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