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Relationship Manager

Company Name:
Vestmark
Position Type:
Full-time
Job Description
Relationship Managers manage customer relationships from initial engagement through project definition, implementation, deployment, production, and maintenance. This position includes both the operational aspects of client service as well as relationship management. The successful candidate must have high energy and excellent client-facing skills. Must be intelligent, personable, and creative, someone worthy of client's trust, someone who has great attention to detail and commitment to client satisfaction and success. Must be interested in contributing at both the tactical and strategic levels!
Responsibilities
Manage client programs from contract through development, deployment, and production
Take the lead role in developing the overall strategic direction for the client and campaign
Cultivate client relationships to win follow-on programs
Partner with clients to develop new opportunities for Vestmark
Manage day-to-day interactions on multiple client relationships to increase gross profits, improve client satisfaction, and set delivery teams up for success
Act as liaison across different business functions
Interact with clients to define business requirements, operational procedures, and associated product requirements
Interact with internal organizations to define and prioritize product roadmaps and plans
Keep up-to-date on latest investment management practice, technology, and business trends
Required Experience and Skills
BS degree in Business Administration / Marketing or equivalent, MBA preferred

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