Application Analyst at Virtual Inc in Wakefield, MA
Summary:
The Application Analyst is responsible for researching, maintaining, and supporting new and existing applications for Virtual, Inc. and its clients. The application analyst is also responsible for providing technical support, documentation and technical training for the applications supported. In conjunction with the Solutions Engineer, the Application Analyst will assist in product requirements gathering, create and maintain proof-of-concept environments and analyze the wants and needs of Virtual, Inc. and its clients. We're committed to DRIVING CLIENT SUCCESS and EXCELLENCE EVERYWHERE to enable our clients to make their mark on the world. Here's how you will help us do that:
Research and document the functionality and features of new and existing applications used by Virtual, Inc. and clients. Provide training to Virtual, Inc. staff and clients on new applications or features of existing applications/systems. Build and maintain pre-production environments for development and support. Create automation using scripts or low-code implementations such as PowerApps. Stay up to date on new technology trends and solutions. Assist Solutions Engineer in coordination, communication and rollout of application updates and new products. Provide tier 2 technical support for client-specific applications. We all have a hand in creating a COMPANY WE LOVE by LEADING THROUGH OUR VALUES and fostering a culture that empowers and rewards its employees. You will:
Represent Virtual's core values of innovation, service excellence, empowerment, respect, teamwork, generosity, fun and trust. Exemplify our servant leadership philosophy every day by building trust, serving first, and acting as one team. Actively participate in company-sponsored committees, events and initiatives geared toward engagement, development, and fun! As our next Application Analyst, you will bring:
0-3 years' experience in administration, and configuration of enterprise applications and systems BA/BS Degree in related field or equivalent experience Familiarity with SAML, OAuth and other Identity protocols Basic html/web development Microsoft Office 365/Teams/SharePoint experience Experience creating scripts with Powershell and/or other scripting languages Ability to learn end-user workflows and gather requirements Excellent communication (verbal and written) skills required SalesForce experience a plus
Salary Range:
$80K -- $100K
Minimum Qualification
Systems Architecture & Engineering, Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications.
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